Return and Refund Policy
Last Update: 15-Jan-2025 Effective Date: 15-Jan-2025
1. Overview
At SEO District, we strive to provide high-quality digital marketing services tailored to your business needs. This Return and Refund Policy outlines the terms under which refunds may be considered.
2. Service Nature
Our services involve strategy development, implementation, and continuous optimization, which are tailored specifically for each client. Due to the intangible nature of digital marketing services, refunds are generally not offered once work has commenced.
3. Refund Eligibility
Refund requests may be considered under the following circumstances:
- If payment was made in error.
- If a duplicate payment was processed.
- If services agreed upon in a written contract were not delivered.
4. Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Change of mind after the service has begun.
- Dissatisfaction with results, as digital marketing outcomes depend on numerous variables beyond our control.
- Lack of cooperation or failure to provide required information by the client.
5. Requesting a Refund
To request a refund, you must:
- Contact us within 14 days of the issue arising.
- Provide detailed information about the payment and reason for the refund request.
- Email your request to info@seodistrict.net.
6. Refund Processing
Approved refunds will be processed within 30 business days using the original payment method. Any applicable transaction fees may be deducted from the refunded amount.
7. Dispute Resolution
We encourage clients to reach out to us with concerns before seeking formal dispute resolution. Most issues can be resolved through communication and collaboration.
8. Contact Us
For questions about this policy, please contact:
Address: 1905 Sherman Street, Ste 200 1556, Denver, CO 80203, United States
Email: info@seodistrict.net
Phone: [Insert Phone Number]